“To micro-manage a skilled worker, with career choices, is like using a hammer to drill a hole”. Rob McPhillips

Managers, we need to do MORE of this:

✅ Share the WHAT (outcomes)

✅ Share the WHY

✅ Support & Coach as needed

We need to do LESS of this:

❌ Delegating the HOW

❌ Offering unsolicited advice

❌ Showing skepticism

Thanks for this great quote, Rob!