All, Collaboration, Leadership
Follow this 4 step Lessons Learned process to get you from feedback to action faster. Feedback. Findings. Strategy. Actions. Collect feedback from all stakeholders. Working. Not Working. Opportunities. Consolidate the Findings. Prioritize the insights. Select those...
All, Projects, Teams, Tools
The Iceberg Model from IDEO is helpful for mapping out the layers of a problem. This helps to dig deeper and better understand the problem before we begin solving it. Layer 1 – Focus on what you can see. Events & Behaviors. See what’s happening and...