How to Use Clean Language to promote change adoption
Clean Language, pioneered by David Grove, is a unique communication technique employing specific, non-leading questions to delve into an individual’s thoughts and emotions while minimizing the interviewer’s influence. Often centered around metaphors, it...How to decrease the number of meetings in your life
Want to decrease the number of meetings for your team? Try using more asynchronous collaboration. Instead of face-to-face real-time meetings, you could try one of the following tools for asynchronous collaboration. Note: I left email off this list because there are so...“The most potent listening technique is simply not talking”. Ford Harding.
High Performing Team take-aways: You can’t learn if you are talking. You can’t comprehend if you are planning your response. You can’t build trust if people don’t think you respect them. Learning. Comprehending. Building Trust. These are all...How fast can you do from feedback to action?
Follow this 4 step Lessons Learned process to get you from feedback to action faster. Feedback. Findings. Strategy. Actions. Collect feedback from all stakeholders. Working. Not Working. Opportunities. Consolidate the Findings. Prioritize the insights. Select those...Watch out for the 7 Wastes of Poor Collaboration:
Defects: The need for repeating a message because it wasn’t clear in the first place. Overproduction: Completing something others will need to approve to 100%, without getting their early alignment. Overprocessing: Going off-topic and losing focus on the...