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Change Agents: More art or skill?

Being an effective change agent requires both art and practical skills. Skills: * Project management, * Communication, * Problem-solving, * Decision-making These are practical tools for implementing change effectively. How to plan, measure progress, and navigate the...

“The most potent listening technique is simply not talking”. Ford Harding.

All, Collaboration, Teams

High Performing Team take-aways: You can’t learn if you are talking. You can’t comprehend if you are planning your response. You can’t build trust if people don’t think you respect them. Learning. Comprehending. Building Trust. These are all...

How fast can you do from feedback to action?

All, Collaboration, Leadership

Follow this 4 step Lessons Learned process to get you from feedback to action faster. Feedback. Findings. Strategy. Actions. Collect feedback from all stakeholders. Working. Not Working. Opportunities. Consolidate the Findings. Prioritize the insights. Select those...

Watch out for the 7 Wastes of Poor Collaboration:

All, Collaboration

Defects: The need for repeating a message because it wasn’t clear in the first place. Overproduction: Completing something others will need to approve to 100%, without getting their early alignment. Overprocessing: Going off-topic and losing focus on the...

Watch for signs of loneliness in the people around you!

All, Collaboration, Culture

U.S. Surgeon General Vivek Murthy recently declared loneliness a public health epidemic, warning that isolation can increase the risk of an early death by 60%‚ At the equivalent of smoking up to 15 cigarettes a day. September is National Suicide Prevention Awareness...

The golden rule for managing change effectively

All, Change Management

My golden rule for Managing Change is: “Involve the right people. The ones doing the work.” Effective change isn’t a top-down ruling, it’s a grass-roots effort. Those on the front lines often hold invaluable insights into what works and what...