All, Projects, Teams, Tools
The Iceberg Model from IDEO is helpful for mapping out the layers of a problem. This helps to dig deeper and better understand the problem before we begin solving it. Layer 1 – Focus on what you can see. Events & Behaviors. See what’s happening and...
All, Change Management, Tools
I love using an iceberg picture as a change tool. The metaphor of an iceberg is that only part of the picture is clear to us. There are many things that could impact us below the water that we cannot see.I like talking with people that are impacted by organizational...
All, Facilitation, Leadership, Meetings, Teams, Tools
The tool I want to share on this Toolbox Tuesday is Lean Coffee.Lean Coffee is great to have in your toolbox for meetings where others are bringing topics to discuss and you don’t have all day. But you want to talk about the most important things and come out with...
All, Leadership, Meetings, Projects, Teams, Tools
The Sailboat exercise is a great way to capture better feedback than simply asking people what they think or feel.It uses structured questions and a metaphor that helps people think deeper about the topic at hand.Here’s how it works:1. Draw a sailboat on your physical...
All, Leadership, Teams, Tools
Today’s tool is the A3 problem solving technique and process. This structured process guides an individual or team through key steps to get from a problem to a solution.It’s called A3 because this whole tool is meant to fit on one side of a paper no larger...
