How fast can you do from feedback to action?
Follow this 4 step Lessons Learned process to get you from feedback to action faster. Feedback. Findings. Strategy. Actions. Collect feedback from all stakeholders. Working. Not Working. Opportunities. Consolidate the Findings. Prioritize the insights. Select those...“The most potent listening technique is simply not talking”. Ford Harding.
High Performing Team take-aways: You can’t learn if you are talking. You can’t comprehend if you are planning your response. You can’t build trust if people don’t think you respect them. Learning. Comprehending. Building Trust. These are all...Change Agents: More art or skill?
Being an effective change agent requires both art and practical skills. Skills: * Project management, * Communication, * Problem-solving, * Decision-making These are practical tools for implementing change effectively. How to plan, measure progress, and navigate the...Excuses for not doing the retrospective
What are your team’s excuses for not executing a lesson learned or retrospective for your project? From my experience, there are probably many. Too busy. No time. Don’t want to stop momentum. Limited budget. Honestly, I’ve used some of these too in...Circumstances, attitudes and responses
You can’t‚ always control circumstances. However, you can always control your attitude and response. Tony Dungy, Former NFL Coach. Take-A-Ways: 1. Some things are out of your control. Get over it. Move on. Don’t waste your time. 2. Focus on what you can...Project Managers: What’s the worst thing that could happen?
Schedule delays? No Budget overruns? No Scope creep? No The worst thing that could happen is the loss of trust. From your team. Your customer. Your sponsor. You can repair the situation if you have people’s trust. But if people don’t trust you, your...Human behavior flows from three main sources: desire, emotion, and knowledge. Plato.
In other words, human behavior is influenced by three primary factors: 1. Desire: People’s wants, needs, and motivations drive their actions. This impacts their behavior. 2. Emotion: Emotions play a significant role in decision-making and actions. How someone...Collaboration is about unleashing the collective genius of diverse minds. Tom Kelley.
Take-a-ways: 1. Diverse minds alone aren’t enough. They still need clear communication, shared goals, and effective teamwork. 2. Collaboration also requires a balance between diverse perspectives and alignment toward a common purpose. 3. Genius begins with...How to Listen like a Therapist: Reflect Back.
Listen to what the person is saying, the event sequence, the emotion in their voice. Reflect Back what they say in your own words. Ask if it’s correct. If you miss the point or get the sequence wrong. Repeat the first two steps. This shows the person you are...