All, Teams
This is from the Harvard Business Review Management Tip of the Day. #1 Use simple language when writing about complex things. Keep it simple and break down complex items. #2 Use metaphors when introducing new or abstract ideas. This helps to connect the new ideas to...
All, Culture, Leadership
I read the book “The Power of Moments” by Chip & Dan Heath about why certain experiences have extraordinary impact in our lives. The 4 moments where defining experiences are created are: ELEVATION – Extraordinary moments that rise above the rest....
All, Collaboration
Defects: The need for repeating a message because it wasn’t clear in the first place. Overproduction: Completing something others will need to approve to 100%, without getting their early alignment. Overprocessing: Going off-topic and losing focus on the...
All, Change Management
5 Ways organizational culture impacts the changes we initiate, and how managers must address each. ✅ Culture influences how employees perceive change. ▶️ Build a culture of trust and openness so people are more receptive to new initiatives. ✅ Cultures often have...
All, Culture, Leadership
Listen to what the person is saying, the event sequence, the emotion in their voice. Reflect Back what they say in your own words. Ask if it’s correct. If you miss the point or get the sequence wrong. Repeat the first two steps. This shows the person you are...
