Problems are like Icebergs. Only a small portion of the problem is visible initially.
The Iceberg Model from IDEO is helpful for mapping out the layers of a problem. This helps to dig deeper and better understand the problem before we begin solving it. Layer 1 – Focus on what you can see. Events & Behaviors. See what’s happening and...The golden rule for managing change effectively
My golden rule for Managing Change is: “Involve the right people. The ones doing the work.” Effective change isn’t a top-down ruling, it’s a grass-roots effort. Those on the front lines often hold invaluable insights into what works and what...How to build more trust!
How many of the following behaviors are you practicing building more trust with your teams? The 13 Behaviors of High-Trust Leaders, as outlined in Stephen M.R. Covey’s book “The Speed of Trust,” are principles and actions that leaders can adopt to...Meeting Design: Art or Science?
There’s an art to designing a meeting and/or workshop. It’s a balancing act to have the right discussions that result in the desired outcomes. Trying to fit 5 lbs. of stuff into a 3 lb. bag will only end up with a mess and a lot of stuff on the floor. Here...